18+ Responsible gaming Addiction help Gambling Therapy

Guide · ID checks Updated 27 Oct 2026

Why do new online casinos ask for ID?

Licensed casinos must know who you are. They check your age, stop fraud and stolen cards, and meet anti-money-laundering rules set by their regulator.

Most ask before your first withdrawal, many already at sign-up. Sending documents early is the simplest way to avoid a payout delay.

By Chloe O'Sullivan | Guides

Why casinos ask

  • To confirm you are 18 or older.
  • To make sure the account and the payment method belong to the same person.
  • To meet anti-money-laundering rules from the licensing regulator.
  • To pay winnings to the right person.
  • To enforce self-exclusion and one account per person.

Documents you may need

DocumentAccepted examplesTips
Photo IDPassport, national ID card, driver's licenceAll four corners visible, not expired
Proof of addressUtility bill, bank statementDated within the last three months
Payment proofPhoto of the card with middle digits covered, e-wallet screenshotName must match the account
SelfiePhoto holding your IDSome casinos ask for it
Source of fundsPayslips, bank statementsUsually only for large deposits or withdrawals

Is it safe to send documents?

Upload documents only through the casino's secure account page, never by chat to someone who contacts you first. Check that the casino names a licence you can verify before sending anything. Cover the middle digits of any card.

How long it takes

Automated checks can finish within minutes; manual reviews usually take one to three days, longer at busy times or when documents are unclear. Withdrawals wait until verification is complete.

Questions

ID checks: questions

Why does a new casino ask for my ID?

To confirm your age and identity, prevent fraud and meet the anti-money-laundering rules of its licence.

Is it safe to send my ID?

Use only the casino's secure upload page, and only at a casino whose licence you have verified.

What if I do not send ID?

You can usually deposit and play, but you cannot withdraw until verification is done. Some casinos restrict the account.

How long does verification take?

From minutes for automated checks to a few days for manual reviews.

Do I need to verify every time I play?

No. Once is normally enough, though casinos can ask again for large withdrawals or expired documents.

Can I play for free without ID?

Demo games often need no account at all. Real-money play requires an account, and verification follows.

Responsible gaming

Play only if you are 18+ and it stays fun

These rules apply on every page of this site. A young casino has less history to judge it by, so the limits matter more.

18+ only

Adults only, everywhere

You must be 18 or older, and older in some countries. A casino can ask for ID before your first withdrawal, and new casinos often do.

Responsible gaming
New brands

Start small with an unknown casino

Deposit an amount you would accept losing to a failed withdrawal, and request a small cash-out early to see how the casino handles it.

How we review new casinos
Limits

Set limits before the welcome offer

Bonus wagering keeps you playing longer. Set a deposit limit and a time limit in the account before you claim.

Set your limits
Help

Free, confidential support

If playing stops being fun, talk to someone. Gambling Therapy offers free support in many languages.

Gambling Therapy · Addiction help